Methodology

InfraTech Enterprise Multi Quick Wins Program

Best Practice implementation Our mission is to ensure that you, our customer, are armed with the finest solutions for Infrastructure Management, in order to revitalize your operations and reduce the costs of running your business the innovative InfraTech Enterprise Multi Quick Wins Program will accelerate and optimize the return on your investment in our software by helping to create a world-class solution. We use the best practices defined in InfraTech Enterprise Multi Quick Wins Program to create solutions that meet your unique needs. We work to deliver excellent services. We offer a full spectrum of services that include assessment system architecture design, implementation planning, implementation, Return on Investment (ROI) consulting, customer education and instructional design and materials development.

InfraTech Enterprise Multi Quick Wins Program

InfraTech Enterprise Multi Quick Wins Program is a methodology that incorporates Industry-recognized best practices for successfully implementing InfraTech products. Based on our proven expertise and leadership, InfraTech Enterprise Multi Quick Wins Program covers every step of a project, from inception during pre-sales, to full production and transition to InfraTech world-class Customer Support.

The Project Management Process

Project Management and Quality Assurance InfraTech Enterprise Multi Quick Wins Program addresses the following facets of project management: planning, execution, staffing, communications, quality, risk and change management. all our projects are monitored for compliance.

Change Management

In our dynamic 21st century, change during any project is inevitable. Successful change management is a vital part of any project. InfraTech Enterprise Multi Quick Wins Program clearly and formally defines all steps necessary to confidently manage and execute authorized changes that may occur. If a change requires an adjustment to the contract, the process ensures that it is properly scoped and evaluated.

Acceptance

InfraTech assures that all parties are confident of the status of the engagement at all times. This is achieved through status management, and a planned series of acceptance milestones that occur throughout the project. These allow you to benefit from multiple opportunities to participate in status checking and progress evaluation.

The project Delivery Process:

Project Initiation

Our Professional Services team and your team work together in this phase to define the right solutions to meet your priorities and business needs. There are two possible approaches:

Packaged Services

This option includes a pre-defined solution, usually limited in scope And with minimal tailoring we use a pretested project plan and base system design, Accommodating your unique needs through a clearly defined set of adjustments

Tailored Services

Tailored Services are employed when your particular business needs cannot be met with our Packaged Services. This option includes the development of a customized solution using a project plan developed in two major steps.

BluePrint

This phase of InfraTech Enterprise Quick Wins Program is designed to enable your team, InfraTech and potential third-party project teams to conduct in-depth requirements Discovery, and to come to final agreement on the detailed design of a recommended solution, at the end of the Blueprint phase the entire team will have had the opportunity to verify that the needs of all your affected business groups and stakeholders have been addressed.

Execution

This phase includes all the work necessary to bring the agreed system design to the stage where it is ready for comprehensive testing. A detailed plan and schedule guides the project team through software installation, tailoring or programming, configuration, Validation testing, sample data loading, preparing scheduled events, training, preliminary Report building and system documentation

Testing

Types of testing may differ depending upon which product(s) are being Implemented they could include formal unit testing, user acceptance, tests for Connectivity performance, load, fail-over or backup and recovery

Rollout

All the final preparations for moving the solution into production are completed during Rollout. These activities include training, loading production data (dynamic and historic), catalog enablement, system certification, documentation and final report-building.

Production Support

The Production Support phase begins the moment your system goes into production. The Production Support phase may include a period of on-site support during the days.
Immediately following the “go-live” moment, after which we transition you from Professional Services to InfraTech’s Customer Support department. Documentation of the implementation details is delivered to our Customer Support department to facilitate personalized support services.

Continuous Improvement

InfraTech ensures the highest level of performance through the Infratech Enterprise Quick Wins Program Annual Continuous Improvement cycle. Continuous Improvement uses both top-down and bottom-up reviews to ensure that our delivery processes are continually evaluated and improved upon.